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In Case of Emergency

Call x2525 (on campus) or 619-849-2525 (cell or off campus phone)

Emergency phones are located in parking garages and will contact Public Safety at the press of a button.

This page describes steps to take to prepare for and respond to a medical emergency,crime, earthquake, fire or hazardous material leak. Many of the preparedness tips here also apply to other types of emergencies. Take time to familiarize yourself - it may save your life!

Medical Emergency#

PLNU Public Safety personnel will coordinate with emergency personnel and assist as needed. All Community Service Officers and Public Safety Staff Officers are trained in First-Aid, CPR and AED and can render first response until emergency services arrive. Do not attempt to move an injured person until Public Safety personnel arrive.

If possible, please describe:

  • nature of injury
  • name of injured party
  • age of injured party
  • if the injured party is conscious or breathing

If 911 has already been contacted, please contact Public Safety at ext. 2525 so they may coordinate and assist with their arrival to the emergency scene.

If emergency services should arrive on campus without Public Safety's knowledge, valuable time may be lost.

For medical centers in the area, see the PLNU Wellness Center web site or visit a hospital in the area.

Crime in Progress #

Contact Public Safety immediately with location and information. Do NOT attempt to engage the perpetrator as he or she may be armed and dangerous.

Suspicious Person#

Please contact Public Safety and note the location and description of the person. A Public Safety Officer will make contact and take action as necessary.

If the Suspicious Person is in Your Presence:

Call ext. 2525 and use the University code phrase you learned during your initial campus orientation.

Active Shooter or Violent Intruder#

An Active Shooter/Violent Intruder is a person actively engaged in violent behavior seeking to injure or kill as many victims as possible within a condensed period of time prior to the arrival of law enforcement. These situations leave little or no time for planning and normally require law enforcement to take immediate action to terminate the threat. In each situation it is critical to quickly evaluate your options and react. Although not all inclusive, the following are steps to consider. Thinking of your response now will greatly increase your likelihood of survival.

1. Get Out. Put as much distance as possible between you and the shooter.

  • Have an escape route in mind.
  • Evacuate whether or not others agree to follow.
  • Leave personal belongings behind.
  • Keep your hands visible and empty.
  • Follow instructions of law enforcement.
  • Monitor your cell phone for emergency text messages.

2. Hide Out. If you are in a classroom or office and you feel it is not safe to run, then stay there, lock the door and evaluate the following:

  • What is the location of the shooter(s)?
  • Can you safely evacuate the location? Consider alternate exits such as windows.
  • Silence any sources of noise (cell phones, radios, televisions).
  • Hide behind large solid objects.

3. Call Out. If safe to do so, call 911 to notify police of incident. If you cannot speak, leave the line open to allow the dispatcher to listen.

4. Keep Out. If the door does not lock, use heavy furniture to barricade the door.

5. Take Out. As a last resort, and only if your life is in imminent danger, attempt to disrupt or incapacitate the intruder(s) by:

  • Acting as aggressively as possible against him/her.
  • Throwing items and improvising weapons (textbooks, chairs, desks, laptops, lamps).
  • Yell, scream, make loud noises
  • Do not give up and do not be a victim.


Fire Alarm: If a fire alarm is going off, please contact Public Safety with the location. The site will then be assessed and emergency services notified as needed.

If You Discover Fire or Smoke:

R.A.C.E. to Safety

RESCUE - Get out of the room where the fire is located as quickly as possible, and make sure others are out. Do not use elevators.
ALERT - Pull the nearest fire alarm to alert occupants, or use the nearest phone and dial 2525.
CONFINE - Close the door to the room where the fire is located. Do not attempt to retrieve valuables.
EXTINGUISH - If the fire is very small and you know how to use an extinguisher, you may want to fight the fire yourself, but you should also call for help first. Make sure you are using the proper extinguisher. Otherwise, leave the fire to trained fire fighters.

Fire Extinguisher Information:

When used correctly, fire extinguishers can keep small fires from becoming major ones, provide an escape route through a small fire, and help fight a small fire until the fire department arrives. There are three major classes of fire:

  • Ordinary combustibles (paper, cloth, wood, many plastics). Use an extinguisher with the green A symbol on the label.
  • Flammable liquids (oils, gasoline, grease, paint, solvents). Use an extinguisher with the red B symbol on the label.
  • Electrical equipment (wiring, motors, power tools, appliances). Use an extinguisher with the blue C symbol on the label.

To be safe and effective, you must use the right kind of extinguisher for each type of fire. A multi-purpose A-B-C extinguisher will put out most types of fires. However, a dry chemical or CO2 extinguisher should not be used on computers or other electronic equipment. In those chases use only Halon fire extinguishers.

Also, a water extinguisher with the symbol A on the label should not be used on electrical fires or flammable liquids. That will only create a more dangerous situation. Fire extinguishers are located throughout campus in many strategic locations. Learn to identify the extinguishers and find out where they are located in your area. If you have any questions about the operation of extinguishers, contact Public Safety at extension x2525.

How to Operate a Fire Extinguisher:

Learn how to operate an extinguisher now, before there's a fire. Read the label and periodically review instructions and operations.

Learn how to P.A.S.S.

PULL - the pin or ring, or release the lock latch.
AIM - The extinguisher nozzle at the base of the fire.
SQUEEZE - or press the handle.
SWEEP - from side to side slowly at the base of the fire until it goes out.

General Fire Safety Precautions:

  • The safety of individuals is most important. If you suspect someone is trapped inside a building, notify fire fighters on the scene. Do not re-enter a burning building.
  • If you are trapped in a fire, keep very low as you attempt to leave the building. If a door is hot, do not open it, but find another exit or window. Place wet towels or clothing in the cracks around the door. Jumping from a window is an extreme measure and is only to be considered when you are in immediate danger.
  • If the door is not hot, open it carefully and exit the building with caution. Use a wet towel or blanket to protect yourself from flames and smoke. If there is smoke, stay close to the floor.
  • Many fires are of electrical origin. Check for frayed cords, broken plugs and avoid using too many appliances on one circuit.
  • Know your emergency exits and the location of fire extinguishers. Don't block doors or use stairways for storage.
  • If requested, assist emergency crews as necessary.

Shelter in Place Procedure:

In the event of a confirmed campus emergency or threat, a building may be locked down and secured for the safety of faculty, students and staff. Please check your cell phones or with designated building coordinators for instructions.


General Earthquake Information:

  1. Principles of Psychological First Aid
    1. Following an earthquake there may be persons who are overwhelmed by the event and have difficulty coping with the situation and their emotions. You may be able to help those persons make it through the first few difficult hours.
    2. Attempt to calm the victim to relieve the anxiety and stress.
    3. Communicate confidence in yourself, as well as concern for the victim. Show you care by your attitude.
    4. Accept a person's limitations as real.
    5. Encourage the person to speak freely about whatever is on their mind. Be very patient.
    6. When the person begins talking, interrupt as little as possible.
    7. Do not argue with the person if he disagrees with you and do not impose your ideas upon him. His own solution will be the most successful for him.
    8. Accept your own limitations in a relief role. Do not attempt to be all things to all people. Do what you can and obtain additional help from a qualified counselor.
  2. Emotional and Psychological Considerations in an Emergency. An emergency is a crisis in itself. However, disaster increases the crisis situation when it is accompanied by job and/or financial difficulties, illness, loss of personal belongings, death, injury, or family problems.
  3. Factors in dealing with crisis, with your own or that of family or friends include:
    1. To be able to talk about the experience and express the feelings accompanying the experience.
    2. To face and be fully aware of the reality of what has happened, and to be assured that you are with caring people.
  4. To resume concrete activity and be able to reconstruct the pre-disaster life routine as soon as possible.

Remember: An emergency telephone hot-line will be available after a major earthquake or other disaster to provide information to those off campus, or out of state who need to know. A recorded message will be given with pertinent information of conditions on campus as well as reports of injuries or damage. That number is 619-849-2626.

If you feel an earthquake, you can visit the USGS Southern California Earthquake page to report a quake, look for earthquake information, and search other data.

Earthquake Preparedness:

  1. Familiarize yourself with emergency plans and procedures.
  2. Take time to identify evacuation routes, and potential hazards to avoid.
  3. Take first aid and CPR courses when they are offered by Human Resources. Identify a contact person outside this immediate area to act as a communication link with your family.
  4. Put together a personal emergency kit, to include the following: Food and water to last three days, eating utensils, basic first aid supplies, flashlight, radio, spare batteries, change of clothes, sturdy shoes, gloves, plastic garbage bags, a blanket, and personal items as necessary, such as spare eyeglasses, prescription medicine and personal hygiene item.
  5. Keep an emergency kit in your car as well as in your work place. Maintain a reserve of cash in case bank services are disrupted. Keep adequate fuel in your car in case gas stations are inoperable.
  6. Remove nonstructural earthquake hazards from your workplace:
    1. Remove heavy objects from high shelves.
    2. Secure bookcases, storage cabinets and file cabinets to the wall.
    3. File cabinets that allow more than one drawer to open at a time should be replaced with files that have a self-locking feature.
    4. Anchor desktop computers and other equipment with anchor bolts or Velcro fasteners.
    5. Cover glass windows with protective film.
    6. Relocate office desks and chairs away from windows.
    7. Remove hanging plants from above work areas.
    8. Secure water heaters to the wall.
    9. Replace makeshift shelving (cinder blocks, etc.) with permanently secured shelving.
    10. Secure glass aquariums and make sure they are firmly mounted.
    11. Chemicals should be stored properly to prevent falling as well as to prevent intermingling.
    12. Make sure objects of any kind are not stored in aisles or buildings exit paths
  7. Prepare your family:
    1. If you are at work during an earthquake, you may be separated from your family for a period of time. They should be equipped with proper emergency supplies and be familiar with appropriate emergency procedures.
    2. Remember, in most cases, your children at school are well trained and will be properly taken care of during an earthquake.

Earthquake Response-During the Shaking:

  1. Stay calm and reassure others. Do not rush outside. Many earthquake injuries occur due to falling debris just outside doorways or near outside walls.
  2. Duck, cover, and hold. If indoors, get under a desk or table and hold on. Stay away from windows, tall objects and overhead lights. If no cover is available, duck and hold near an interior wall or interior doorway. Shield your head and face from falling debris. Do not go outside!
  3. If outside, stay away from buildings, trees, power lines, poles and all other overhead obstructions. Do not attempt to go inside!
  4. In a vehicle, pull over to the side of the road and stop in a safe place in an open area. Avoid overpasses and power lines and stay inside vehicle. If you continue driving, watch for hazards such as damaged roadways, fallen objects, and downed power lines.
  5. If you are trapped in debris:
    1. Move as little as possible so that you don't kick up dust. Cover your nose and mouth with a handkerchief or clothing.
    2. Tap on a pipe or wall so that rescuers can hear where you are. Use a whistle if one is available. Shout only as a last resort. Keep a whistle in your emergency kit.

Earthquake Response-After the Shaking Stops:

  1. Be prepared for after shocks. Move cautiously, and wear enclosed, sturdy shoes to avoid injury from broken glass or other debris.
  2. Check for injuries. Administer first aid if necessary. Do not move seriously injured individuals unless absolutely necessary.
  3. Check for fires, and if safe to do so, extinguish small fires. Do not turn on light switches or appliances and do no light a match. If you smell gas, report it to your building coordinator.
  4. Check for facility damage. Report all problems to your building coordinator or to university emergency response personnel.
  5. Telephones must be restricted to emergency use only, provided they are working at all. Do not use the telephone except for a lifesaving emergency.
  6. Evacuate the building if it is badly damaged, if there are gas leaks or fires, or if directed to do so. During evacuation, close all doors, and turn off all electrical equipment. Bring your personal emergency kit with you and use the stairway. Do not use the elevator. Assist all individuals with disabilities.
  7. Move away from the building to an open area free from overhead hazards. Do not return to the building until it has been determined to be safe by someone in authority. #Keep streets and walkways clear for emergency equipment and personnel. Use extreme caution in rescue attempts if others are trapped. If possible, wait for trained university personnel to guide rescue efforts.
  8. Make note of any individuals who are missing. Provide all requested information to your building coordinator, security, and other emergency response personnel.Turn on radio for emergency information.

Hazardous Leak or Spill #

Take the Following Steps Immediately

  1. Confine the spill, leak or fire by shutting the door to the affected room.
  2. Pull the building fire alarm to alert occupants of the building that an evacuation is necessary.
  3. Call Public Safety at x2525.
  4. Give your name, department, and location of the emergency and nature of the hazard.
  5. If there is a fire, follow fire safety procedures on previous page.
  6. Evacuate to a safe area at least 500 feet away and up-wind from the building.
  7. Do not return to the building until instructed to do so by Public Safety.
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